Once you have signed the Code of Ethics form, you will be given a username and password.
If you have forgotten your password, it can be reset for you in Academic Computing or RESNET.
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| How Long Will This Email Account Be Active? |
- Currently, your EKU student email account will be available for 6 months after you graduate.
- If you leave the University before you graduate, your student email account will be deleted in 30 days.
- If a student leaves the University for just the summer semester and returns for the fall semester, their account will not be disabled.
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The following rules are in effect when changing your password:
- Your Password will expire after 180 days.
- Passwords must be at least 7 characters long.
- When you change your password, it must be different than your previous one.
- Your default EKU mail password is the (lower case) letters eku followed by your date of birth in the following format: ekuMMDDYY (MM=month DD=day YY=year). The letters eku must be lower case.
Example: A date of birth of 01/02/1929 would have the PIN format of eku010229.
- The domain is STUDENT
- Account is your username (etc.. joe_smith and any numbers)
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| Email Space Quotas |
Each student userid is allowed 10 MB of space.
A disk quota system is used to divide up the available disk space on the mail server.
Without a quota system, a few individuals storing thousands of messages and huge attachments
could conceivably consume all available disk space.
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| Virus Protection |
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All email and attachments are scanned, and known virus are removed prior to delivery to your mailbox.
Updates to our virus protection programs are made daily.
While this offers you a great deal of protection, you should still never open
an attachment from a person that you do not know. |
| Availability |
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ITDS will make every effort to provide email service 24 hours a day, 7 days a week.
Every effort will be made to schedule required maintenance during non-peak hours.
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| Backups |
ITDS maintains backup copies of files.
The primary purpose of the backups is for the restoration of files in the event
of a catastrophic disk failure. Backups provide limited protection in the event of
user error, such as accidental deletion. If you need a file restored, contact the
ITDS Help Desk (23000) to determine whether your file resides on the backups. |
| Support |
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Direct all support questions/problems to the ITDS Help Desk (859-622-3000) or the Resnet help desk (859-622-3050). |
| Forgotten Passwords |
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If you forget your password, you can have your password changed by coming to Academic
Computing in Combs 207, or the Resnet offices in Combs 230.
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| If I have any questions, who can I call? |
For general computing questions or for questions concerning the use of campus software, call the Consultant on Duty at x23000 (622-3000 off campus).
You can also stop by to see the Consultant in Combs 207 or Library 207G (after 4:30p.m. and on weekends). |
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